2019 Workshops

Our CDX workshops, held in meeting rooms within the main expo hall, are always well attended and provide delegates with a range of useful advice on all sorts of subjects.

Hosted by industry leaders, they are designed to improve your bottom line by giving you top tips and inside advice to take back to your dealership and implement immediately.

Tackling the threat of cybercrime

9:45AM – Workshop Room 4

Presented by Presented by Johnty Mongan, cyber risk consultant at Gallagher

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The truth behind changes to the law post-Brexit and what it means for your business

15:15 – Workshop Room 4

Presented by Nona Bowkis – legal advisor at Lawgistics

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The top 3 digital marketing tricks that deliver real results

10:30 – Workshop Room 2

Presented by Tanesha Stafford, co-founder of Armchair Marketing, and Neil Smith, operations director at Imperial Cars

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How you can use Facebook to boost car sales

15:15 – Workshop Room 1

Presented by Aiden White – client solutions manager at Facebook

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Car shopping is a search problem

13:00 – Workshop Room 1

Presented by Spencer Scott, SVP of Advertising and Digital at CarGurus and Nathan Quayle, marketing manager at Fords of Winsford

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Top tips for making your dealership a place people want to work in

9:00 – Workshop Room 1

Presented by Fiona Cottle – People director at Sytner Car Supermarkets

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Why do car buyers want to personalise finance at 4pm but reserve a car at 10pm?

11:15 – Workshop Room 4

Presented by Paul Boocock, Head of Data Insight and Rebecca Boocock, Head of Delivery at Codeweavers

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Emails and phone calls are dead - these are the new ways your customers want to hear from you

9:45 – Workshop Room 3

Presented by Thom Coupar-Evans, Director at LivePerson Automotive

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Why end-to-end online retailing should be the next step for your dealership

13:00 – Workshop Room 2

Presented by Paul Stokes, head of online retailing at GForces

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What's the point of a car showroom?

13:45 – Workshop Room 3

Presented by Rob Purfield

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Stock in the digital age: How to maximise margins and reduce days to sell

11:15 – Workshop Room 3

Presented by Simon Caine, Director of Manheim Vehicle Solutions

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How to Engage the Customer of Today

14:30 – Workshop Room 2

Presented by CitNOW’s Gordon Grant, Global Sales Director, and Oliver Parsons, Head of Sales and Client Services UK.

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Finance in the headlights: The role of regulation when creating a good customer outcome

13:45 – Workshop Room 4

Presented by Barclays’ Helen Foxworthy and Marc Jones

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Note: Timings may change. Check the CDX guide on the day for an up to date timetable.